Years of dramatic growth through mergers and acquisitions had left one of the largest global pharmaceutical firms, AstraZeneca, with 67,000 employees across 255 sites in 147 countries—and more than 90,000 IT assets ranging from notebooks to enterprise-wide applications. To provide an inventory of IT assets, as well as to install and update software and security patches remotely, AstraZeneca relied on Microsoft System Center Configuration Manager (SCCM).

Challenge

Although SCCM worked well for software updates and patches, its inventory capabilities weren’t up to the task of managing the firm’s complex environment of IT assets worldwide. It created too much unstructured data – millions of rows of it – for the kind of global lifecycle support AstraZeneca required. Something more was needed to help make sense of all that data. 

Solution

After evaluating a number of solutions, and at Microsoft’s recommendation, AstraZeneca chose BDNA and focused on mapping it's IT estate and helping organizations eliminate IT waste. The solution consisted of BDNA Normalize™, and Technopedia™.

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