Complexities of IT
Digital transformation, data center consolidations, cloud, acquisitions, mergers and Internet of Things (IoT) are just a few of the disruptive forces that bring added complexities to managing any IT environment. System and software upgrades, security, company growth, software audits and other forces are already a part of a constant changing environment that can make collecting IT asset data challenging.
Lack of Standardization
Challenges often arise from inconsistent and missing asset entitlement and procurement data, which results in the lack of end-to-end data alignment in IT asset management. Purchase orders provide no standardized conventions for part numbers and SKUs. Part descriptions, bundled packages, license packs, and/or maintenance and support are inserted as single line items. The inability to reconcile purchases against deployments or poor data quality in general make it challenging for IT managers to depend on IT asset inventory data to respond to vendor audits.
Poor Data Quality
Inconsistent data often results from multiple names for a single vendor, product or product version, or from vendor mergers and acquisitions, which then leads to conflicting and duplicate data.